REBOL Technologies

Logitech Wireless Mouse Scroll Wheel Solution?

Carl Sassenrath, CTO
REBOL Technologies
27-Oct-2005 16:29 GMT
Article #0213
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In my prior article, I described a serious problem with the scroll wheel on various Logitech mice (causes odd problems on web browsers). This article examines possible solutions, and will be updated as new solutions are found.

October 27th:

Nope, I was wrong. The problem is not fixed. At least not permanently.

Today, on rebooting the system, the problem returned. It appears the solution below did not have a permanent effect. You must return to the control panel and turn the "Use MS Compatible Scroll Only" off, then save, then turn it on again. How crazy is that?

Googling the www.logitech.com web site again specifically for the MS string above, I find no mention of it. Yet, Googling the web in general, you'll find a number of users describing the problem. Also, I know from personal experience that this problem has existed for several years. Logitech support needs to get their act together and publish a solution.

October 26th:

Update Note: Good news, I think this problem has been solved. Here's how:

Someone suggested that I should check the middle button options in the mouse control panel - checking that it does not take an action. It did not. However, in the control panel, if you open the Buttons panel, then under Button Assignments select to modify the middle button, that's where the "Use MS Compatible Scroll Only" option hides out. Ah ha! Enabling that option appears to have fixed the problem. [Added note: actually not permanently. See above comment from October 27th.]

My suggestion to the Logitech support folks is that they should enable this option by default, and it might be a good idea to move the above option to the Buttons panel into the Scroller area, not under Button Assignments. Of course, something they could do right now (no software needed) would be to make sure their support search engine provides an easy way to find the solution. If not, I suppose many users will find it in the note I've typed here.

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